November 7, 2013
Insurance exchange call centers were touted by President Barack Obama this week as one of several alternatives for consumers having trouble shopping and enrolling in plans through healthcare.gov, the bug-ridden website run by the federal government for residents of 36 states.
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Health Care
Are Federal Call Centers Up to the Task of Enrolling Millions in Health Plans?
An administration spokeswoman said that as of Wednesday, federal call centers have received more than 1.3 million calls and they are enrolling people in plans, although she did not offer …
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